Frequently Asked Questions

Mold is a type of fungus that loves damp, humid places, like basements,
bathrooms, or anywhere water has leaked or pooled. It spreads through tiny
airborne spores and can grow on surfaces like drywall, wood, carpet, and
insulation. If you've ever seen fuzzy spots on a wall or musty smells in your
home, there's a good chance mold is involved.

Beyond the musty smell and unsightly stains, mold can affect your health and
your home. It can trigger allergies, asthma, and other breathing issues, especially
for kids, seniors, and anyone with a compromised immune system. Left
untreated, mold can eat away at your walls, floors, and insulation, leading to
expensive repairs. Some molds even produce toxins that pose health risks over
time. That’s why addressing it quickly and professionally matters.

Musty smells, visible spots, respiratory and allergy symptoms are common
signs. Mold often grows in damp areas like basements, crawlspaces, near leaks,
or HVAC units. Professional inspections are the most reliable. DIY test kits
usually aren’t accurate because they often produce false positives or don’t detect
hidden mold.

Yes, we offer both mold inspections and testing. We take moisture readings, use
thermal imaging, and look for evidence to confirm whether mold remediation is
needed. Our extensive experience in mold remediation ensures our assessments
are thorough and accurate. Our evaluations are primarily based on visual
inspections, with mold testing used as supplementary information when
necessary. We offer testing for both airborne and surface mold. Our reports are
ethical, accurate, and trustworthy, and we take pride in delivering professional,
unbiased evaluations you can rely on.

Mold grows in areas with excess moisture, poor ventilation, and organic material
to feed on. Common causes include plumbing leaks, outside water or moisture
penetrating through the foundation walls, high humidity, duct condensation and
other scenarios that raise the humidity. Mold often develops due to water leaks,
outside moisture getting into the property, high humidity, or condensation buildup.

No, not all mold is toxic. However, even non-toxic mold, when present in a high
enough quantity, can cause health issues including allergic reactions and
respiratory issues. Stachybotrys and Chaetomium, both known as black mold,
can produce mycotoxins that may pose more serious health risks with prolonged
exposure.

The majority of the mold remediation process can take between one to five days,
depending on size and whether or not industry standards are applied.

Once the mold issue has been remediated, new mold will not grow back as long
as the sources that contributed to the growth have been rectified. For example,
stopping a leak, waterproofing, and reducing relative humidity.

We Restoration guarantees to provide free mitigation if a post-remediation
verification (PRV) indicates that additional work is needed. Terms and conditions
apply

PRV stands for post remediation verification; it is also called clearance test. This
is a test done after the remediation work is completed to confirm that the work
area (containment zone) has returned to a normal fungal ecology. It is
recommended to conduct this test with a third-party company.

The goal of mold remediation is to restore an indoor environment to Condition 1,
considered also as “normal ecology”.

Yes, we use eco-friendly, non-toxic products and methods whenever possible. Our approach is
safe for people, pets, and the environment while still effectively removing mold.

Your safety is our top priority. We carefully isolate work areas to prevent cross-contamination,
use professional-grade air filtration systems, and take into account potential hazards like
asbestos and lead. We use specialized equipment designed specifically for mold remediation.
And just as importantly, we make sure our team is protected too, with high quality, industry
standard protective gear.

Small jobs range between $750 to $1,500. Medium jobs range from $1,500 to
$3,500. The most invasive jobs start at $3,500 and up.

Each policy is different. We recommend that you check with your agent, broker orinsurance company.

Yes! If you know you have a mold problem and need an estimate for remediation,we offer a free estimate lasting up to 30 minutes.

All of our crew leads and inspectors are IICRC certified and experienced professionals.

We Restoration serves the DMV area. Use this link to view the list of cities we
service: https://www.we-restoration.com/areas-served

Yes, we provide emergency inspections and mold removal services for an
additional charge.

We bring deep experience and our founders are members of the consensus
writing standards for our industry. As a family-owned business, we’re committed
to your well-being, known for reliable service, clear communication, and accurate
work every step of the way.